Our Guarantee

If we can’t fix it, you DON'T PAY… Simple as that!. At COMPUTERGUY, we provide only the most knowledgeable and up to date support in the industry and only the highest standards in quality services for you. We are so proud and confident of our service that we back it up with our NO FIX, NO PAY Guarantee. Our No Fix, No Pay Guarantee gives you the peace of mind that if we can’t solve the problem you won’t have to pay a single cent... nothing at all. YES, you read correctly… NO FIX, NO PAY! Some problems, unfortunately, may be due to damaged or faulty hardware or outdated software, and as such these cannot be repaired unless the faulty hardware is replaced or the software is upgraded.In these situations we will recommend you the best replacement peripheral or software solution, should you choose not to replace your hardware or upgrade your software, you recognize that we have fulfilled our service to you by providing you with a solution to your problem and recommended courses of action, whether or not you choose to implement that solution.